Contact information
CONTACT INFORMATION
Last Updated: October 16, 2026
At Aura Jewel Hub, we believe good customer service should be straightforward, approachable, and easy to access. Whether you are asking about a decorative tray, checking an order, seeking delivery assistance, or discussing a return, you can contact us using the information below.
Business / Store Name
Aura Jewel Hub
Contact Person
BRIGHTON KIPKEMOI
Customer Service Email
Business Address
2A Park Road North
Chiswick, London
W4 4QE
United Kingdom
Return Address
2A Park Road North
Chiswick, London
W4 4QE
United Kingdom
Website
Products
Aura Jewel Hub offers selected home and everyday lifestyle accessories, including:
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Decorative trays;
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Coasters;
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Phone stands; and
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Other related accessories that may become available through the store.
Order Enquiries
When contacting us regarding an existing order, please include your order number whenever possible.
This allows us to identify the relevant purchase and respond more efficiently.
Returns and Refunds
For cancellation, return, refund, damaged-product, or incorrect-order enquiries, please email:
Please explain the issue clearly and include photographs where they are relevant to a damaged or incorrect item.
Privacy Enquiries
Questions concerning personal information, privacy rights, or data handling may also be directed to the same email address.
Email: [email protected]
Postal Correspondence
Aura Jewel Hub
2A Park Road North
Chiswick, London
W4 4QE
United Kingdom
We aim to handle customer enquiries within a reasonable period, although response times may vary depending on the complexity of the enquiry, weekends, public holidays, and operational circumstances.